SASB Index 2025
Sustainability disclosure and accounting metrics
Environmental footprint of operations
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
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TC-TL-130a.1 |
Total energy consumed (GJ) (electricity + fuels) |
912,471 |
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Percentage of grid electricity in total energy consumption |
98% |
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Percentage of renewable energy in total energy consumption |
100% |
Data privacy
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
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TC-TL-220a.1 |
Description of policies and practices related to targeted advertising and customer privacy |
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TC-TL-220a.2 |
Number of customers whose information is used for secondary purposes |
In accordance with applicable legal requirements, Telefónica carries out additional processing of customer data, such as anonymization, in order to create aggregated statistical information. |
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TC-TL-220a.3 |
Total amount of monetary losses as a result of legal proceedings associated with customer privacy (€) |
0 |
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TC-TL-220a.4 |
Number of law enforcement requests for customer information1 |
148,240 1 |
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Number of customers whose information was requested2 |
647,556 2 |
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Percentage resulting in disclosure |
100% |
Data security
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
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TC-TL-230a.1 |
Number of data breaches 3 |
43 3 |
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Percentage that are personal data breaches |
0 |
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Number of customers affected |
0 |
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TC-TL-230a.2 |
Description of the approach to identifying and addressing data security risks, including the use of third-party cybersecurity standards |
Product end-of-life management
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
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TC-TL-440a.1 |
Materials recovered through take-back programmes, percentage of materials recovered that were 4: |
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67.158 |
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75.9 |
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24.1 |
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Our recycling partner also recycles materials from other customers, so it is not possible to measure our share of non-recyclable materials that are thermally recycled. |
Competitive behaviour & open Internet
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
|
TC-TL-520a.1 |
Total amount of monetary losses as a result of legal proceedings associated with anti-competitive behaviour regulations |
0 |
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TC-TL-520a.2 |
Fixed network: Actual average sustained download speed in megabits per second (Mbps) of own and commercially associated content |
VDSL: 247 Mbps |
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Mobile network: Actual average sustained download speed in megabits per second (Mbps) of own and commercially associated content |
4G/5G: 249 Mbps |
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Fixed network: Average actual sustained download speed of non-associated content |
VDSL: 247 Mbps |
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Mobile network: Average actual sustained download speed of non-associated content |
4G/5G: 249 Mbps |
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TC-TL-520a.3 |
Description of the risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices |
Telefónica has defined its global policy on this in the Digital Pact. |
Managing of systemic risks from technology disruptions
| SASB code | Criteria | Telefónica Deutschland Group response/comments | ||
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TC-TL-550a.1 |
Average system interruption duration 5 |
Mobile Network: 3.85 |
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Average system outage frequency 5 |
Mobile Network: 11.52 |
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Average duration of customer interruption 5 |
Mobile Network: 0.07 |
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TC-TL-550a.2 |
Discussion of systems to provide unimpeded service during outages |
| 1 | Number of court orders |
| 2 | Number of identifiers and connections |
| 3 | The Telefónica S.A., Group reports the number of data breaches using the definition “Total number of relevant security/cybersecurity incidents classified as serious”. According to this definition, the number to be reported for the Telefónica Deutschland Group is 0. According to Telefónica Deutschland Group’s definition “Total number of reportable security breaches or incidents related to information and network security”, 43 incidents are to be reported. |
| 4 | These are mobile phones and routers. All other kinds of electronic devices and non-electronic waste are not included. |
| 5 | The reported data relate exclusively to the mobile network, as the company does not operate its own fixed network infrastructure. |
Activity metrics
| SASB Code | Metrics | Telefónica Deutschland Group response/comments | ||
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TC-TL-000.A |
Total number of mobile accesses (thousand) |
35,166 |
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TC-TL-000.B |
Total number of fixed accesses (thousand) |
22,862 |
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TC-TL-000.C |
Number of fixed broadband connections (thousand) |
2,367 |
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TC-TL-000.D |
Network traffic in petabytes |
17,206 |